Terms and Conditions for Events

Confirmation of Reservation

• Deposit: a non-refundable deposit of $500 is payable upon booking to confirm your reservation. In the event of cancellation, the full deposit amount will be forfeited.

• We will hold a tentative booking for you for two weeks from the initial enquiry. We then require a deposit and completed booking confirmation form to lock in the event.

• All payment details are on the booking confirmation form

Numbers for all Functions

• Minimum guest numbers apply for each event. A surcharge may apply if your numbers are less.

Important Dates for your Consideration

• 3 weeks prior: final menu selection is due

• Please provide final numbers of guests 5 business days prior. We can accommodate increases in numbers, however they cannot be decreased.

Surcharges

• A 15% surcharge will apply for Sundays on the total account

• A 25% surcharge will apply for public holidays on the total account

• Any damage or non-return of equipment will be charged to the client at replacement cost.

Staffing and Travel costs

• Staff travel costs are based on the distance from Launceston to your venue and return. We are happy to provide a quote for this. A petrol fee may also apply.

• If you require kitchen, food or beverage service staff for your event, we can provide staff on an hourly rate charged from our base in Invermay. 

• Minimum hire 2.5 hours per staff member.

Pricing & Menus

• Prices and menus are subject to change depending on seasonal availability, market prices and industry increases. You would be notified in writing/email of any changes.

Dietary requests

• With prior notice at least 5 business days from the event, we accommodate dietary requirements.

Payment

• Accounts can be settled by direct deposit, cash or credit card. We do not accept personal cheques unless by arrangement. Card fees: Debit, Visa and MasterCard 1.94%

• Direct deposit details are as follows; Matson Catering - ANZ Bank BSB: 017 042 ACC: 110 914 006